Privacy Policy

HEIDI is committed to responsible information handling practices. Our Privacy Policy explains our data collection and use of your personal information. HEIDI, a registered 501(c)(3) nonprofit, values your trust and is committed to protecting your privacy. This Privacy Policy is designed to communicate how we collect, use, and share your information. This Privacy Policy describes what information we collect about you, including when and how we collect it; how we use it; with whom we may share it; and what choices you have regarding our use of your information.

This Privacy Policy applies to all information collected through your interactions and communications with HEIDI, whether electronic, written or oral. By accessing our website or providing your information to HEIDI, you accept and agree to the organization’s practices.

Fundraising. We use Personal Information to process donations and purchase transactions, including to verify identity and/or contact you for the purpose of raising money for HEIDI, to determine the effectiveness of fundraising campaigns and mission activities, and to send you a receipt and/or thank you for your donation.
Responding to Inquiries. We use Personal Information to respond to your inquiries, including to manage your preferences, facilitate technical support, respond to volunteer inquiries, respond to research study inquiries, and assist you if you contact HEIDI seeking breast cancer information or request support or Services from HEIDI and/or its partners.
Communicating with You. We may use Personal Information to communicate with you, including sending emails, newsletters, or additional content to market our Services; responding to your questions and comments; and to update you about changes to your account.
Security. We may use Personal Information to secure our Services, including verifying your identity and protect against malicious conduct, fraudulent activity, or unsafe experiences.
Other Business Purposes. We may use Personal Information for other business purposes, such as recruiting, hiring, conducting audits, fraud monitoring and prevention, and recordkeeping.
To Comply with Applicable Law. We may use Personal Information to comply with applicable law, including to respond to valid legal process, including, but not limited to, a search warrant, subpoena, or court order, and any other instance when we believe we are required to do so by law.

We may share the above categories of Personal Information with the following third parties to provide our Services:

Third Party Service Providers. We share Personal Information with third-parties that provide operational services on our behalf, such as website hosting, information technology and infrastructure, data analytics, email delivery, credit card processing, order fulfillment, auditing or other services, or that assist HEIDI in providing you with support and resources. These third parties may not use Personal Information for any other purposes.
Marketing, Advertising, and Analytics Partners. We may use third-party marketing, advertising, and analytics providers to provide statistics and analysis about how people are using our Services and to provide advertising and marketing for our Services, and to conduct charitable sales promotions, which may be considered targeted advertising. These third-party partners may receive information about your interactions with our Services through third-party cookies. For information about how to opt out of our use of third-party cookies that share data with these partners. Where required by law, we will first obtain your consent before engaging in the marketing or advertising activities described.
HEIDI Partners. We may provide your information to organizations we work with to provide services, products, or programs, such as content providers, sponsors, service providers or other third parties to advance the goals of education, dissemination or information, and otherwise in fulfillment of our mission.
Referring Health Care Providers and Health Care Plans. If you were referred to HEIDI by your health care provider, we may also report back to your referring provider regarding your usage of HEIDI programs and services or to coordinate treatment-related services.
Volunteers. We may share limited Personal Information, such as contact information, with volunteers who are assisting HEIDI and who require the information as part of their duties. We will only share the information necessary to enable the volunteer to perform their duties.
Social Media. By connecting to our HEIDI account with your social media account, you authorize us to share information with your social media account provider. For example, if you log-in to our website using your social media account, use a “like” button or use other social media features while visiting our website, those social media companies may collect information about you. You understand that your interactions with social media companies, the use of their features, and the use of the information we share will be governed by their privacy policies. Please note that any information you post within these public forums or social media pages may become public and may be read, collected, and used by anyone.
Nonprofit List Share. From time to time, HEIDI may also share donor names and mailing addresses with other nonprofit organizations on a limited basis. We do not share email addresses or health information in connection with this list exchange. You, as a donor may, at any time, request that HEIDI exclude your name from being shared with other nonprofit organizations. To ask that your name be excluded or to otherwise change how HEIDI contacts you, please email us at mule.gb@gmail.com use the contact options on our Contact Us page, or mail your request to: P.O. Box 94, Gillespie, IL 62033
Other Uses or Disclosures of Personal Information. We may also use and disclose your Personal Information as we believe to be necessary or appropriate: (a) to comply with applicable law, which may include laws outside your country of residence, to respond to requests from public and government authorities, which may include authorities outside your country of residence, to cooperate with law enforcement, or for other legal reasons; (b) to enforce our Terms of Use; and (c) to protect our rights, privacy, safety or property, and/or that of you or others. In addition, HEIDI may use, disclose or transfer your information to a third-party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our organization (including in connection with any bankruptcy or similar proceedings).

Any agreement for services or funds is a legally binding contract between you and HEIDI pertaining to the access and use of the services offered, and all products, information, content, media, content, printed materials and “online” or other electronic documentation accessible from www.heidiassociation.com or any sub-domains thereof or other websites operated by or for HEIDI.

The categories of Personal Information that we may collect are outlined below:

Contact Information and Preferences. We may request contact information such as your name, mailing address, telephone number, e-mail address, and your preferences for how you would like to be contacted by HEIDI. If you become a registered user on one or more HEIDI sites and/or apps, we will collect login and profile information and may also collect information about your areas of interest. We may also use third-party services to supplement or to ensure accuracy of contact information.
Demographic Information. We may request limited demographic information such as your gender, race or ethnicity, marital status, geographic location, and/or primary language. Depending on the Services or programs you choose to use, we may also request or collect race or ethnicity data with your consent as required.
Financial Information. If you donate to HEIDI a third-party payment service provider may be utilized to collect and process payment information process your transaction. We may also collect the name of your employing company, if you would like for that company to make a matching donation. If you participate in direct services, we may collect income information to verify eligibility.
Inquiry Information. We collect information when you communicate with us, including when you contact HEIDI through our various online, phone, chat, or application channels for information or assistance. We may record your call or maintain a transcript of the communication for training and quality assurance purposes.
Device Information. We may collect information about the computers, phones, and other devices used when interacting with our Services, including browser type, version, IP address (which may be used to infer general location at a city or county level), cookie ID, and other similar tracking technologies.
Activity and Usage Information. We collect information regarding your use of our Services, including your referrer URL (which is the URL for the website that you were viewing prior to visiting the website), how you were directed to the Services, which specific pages you accessed, how long you view each page, the time and date you access our Services, and anonymous traffic data.
Social Media Engagement. We receive information regarding your use of and engagement with HEIDI social media, including online public forums, discussion boards, or chat rooms. Please note that any information you post within public forums will become public and may be read, collected, and used by anyone, and is subject to our Terms of Use. If you elect to connect your social media account to a HEIDI account for fundraising purposes, certain Personal Information from your social media account will be shared with us. Your interactions with social media companies and the use of their features are governed by their privacy policies.
Volunteer Participation. If you seek employment with HEIDI or volunteer for HEIDI, we will collect information related to your role or application. If you are volunteering, we may ask about your experience in similar roles, and/or for any other background information needed for the specific role, such as background checks or licenses.
Other Sources. We may receive Personal Information from other sources, including third-party organizations we collaborate with to provide support services and information to patients and their caregivers. We may also receive Personal Information from other sources when we conduct fundraising campaigns, promotions, or events. In these instances, we may receive access to donor reports that include donor name, contact information, and donation amount. We also may receive your Personal Information if you respond to a cause-related marketing campaign or other promotion benefitting HEIDI that is conducted by a corporate partner.

Disclosure Statement

HEIDI is a 501(c)(3) tax-exempt nonprofit organization. Charitable ID #: 92-0378315 Your gift is very much appreciated and may be tax deductible pursuant to IRC § 170(c). Please check with your personal tax advisor regarding the deduction of your gift. A copy of our latest financial report may be obtained by writing to mule.gb@gmail.com.

Data Security

Heidi is committed to using reasonable organizational, technical and administrative measures designed to secure the information to protect Personal Information within our organization. Unfortunately, however, no data transmission over the Internet nor any data storage system is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information on our or third-party sites. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us using the contact options on our Contact page.

Retention

HEIDI retains Personal Information that we receive for as long as necessary to fulfill the purpose(s) for which the information was collected, to provide our services and products, to pursue legitimate business purposes, to enforce our agreements, and comply with all applicable laws.

Updates to this Privacy Policy.

Since we will continue to implement new technologies and improve our services and features, we reserve the right to change this Privacy Policy from time to time, consistent with applicable law. When changes are made, we will update the date at the top of our Privacy Policy. When material changes are made, we will notify you. Otherwise, your continued use of HEIDI’s Services after the effective date of any modification to the Privacy Policy will be deemed to be your agreement to the updated terms.